What Information We Gather and Track
We request personal information when you place an order, register a product,
request a service, answer a survey, enter a contest, correspond with us or engage
in certain other activities on our Web site. For example:
1. If you submit an order on-line with us, we will ask you for information necessary
to complete the transaction - such as your name, address, and credit card number.
2. If you request technical support online, we will ask you for information necessary
to complete the transaction - such as your name address and information
about your computer hardware, software and the nature of the problem you are experiencing.
You make the decision whether to proceed with any activity that requests
personal information. If you do not wish to provide the requested information,
however, you may not be able to complete the transaction.
How We Use the Information We Gather and Track
We use personally identifiable information in the following ways:
1. To provide you with information about product upgrades,
new products, services, newsletters, informative emails, and research on future product ideas or improvements;
2. To assist us in creating content that is relevant to you;
3. To provide you with special offers that may be of interest to you and to improve your experience on our Web site;
4. To assist us in creating better products and services to meet your needs;
5. To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
6. To help you quickly find software, services or product information important to you.
With Whom We May Share Your Information
We do not share your personal information with third parties for the purpose of
marketing products not associated with Sightwave.
Where Sightwave utilises the services of outside contractors to provide
services for us, for instance shipping of products, technical support,
or order processing, we require that these contractors keep the personal
information of customers secure and confidential. We also require that these
contractors use personal information only on behalf of Sightwave.
Please be advised that in certain instances, it may be necessary for Sightwave to disclose your
personal information to government officials or otherwise as required by our legal obligations.
Choice/Opt-out
From time to time we will send informative emails about products upgrades, newsletters and future developments.
During the order process you are given the option of not receiving these. If you are receiving these emails and would prefer
not to please contact sales@sightwave.com.au and we will remove you from the list immediately.
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